LSC-Montgomery Resource Guides: Tutoring &amp; Coaching Services: Online Coaching

Frequently Asked Questions

Contact Us

STAR Center Service Desk

936.273.7387

MC-STARCenter@lonestar.edu

Tutoring & Coaching Help

936.273.7404

MC-Tutoring@lonestar.edu

Research & Citation Help

936.273.7390 (call)

936.657.2174 (text)

MC-ResearchHelp@lonestar.edu

Service Hours

Lone Star College, in partnership with Brainfuse/TutorMatch, offers all enrolled students access to online academic coaching services. Online appointments can be scheduled through Brainfuse/TutorMatch. View our service hours for our current availability.

All online coaching is by appointment only.

If you have any questions, please contact MC-AcademicCoaching@lonestar.edu.

Scheduling an Online Appointment:

Sign in to my.LoneStar.edu and click on the “LSC-Online" tile.
Select the “Online Tutoring” option to access Brainfuse.
In the Tutor Match section, select a "Academic Coaching" as the subject and then select a subject you would like to discucss with a coach.
Click “Schedule” to request a session date and time with a coach.
Complete the request form and select “Request Session."
A notification will appear on your calendar. Notice that your appointment has not yet been confirmed by the coach. The “Enter” button will appear after the coach confirms the appointment.

Accessing your Confirmed Online Appointment:

Sign in to my.LoneStar.edu and click on the “LSC-Online" tile.
Click the “Appointment” link (located under Schedule) to open your calendar OR select “My Calendar” from the student dropdown menu.
Click “Enter” to open your appointment.
- You may see an error message if the coach is not in the appointment yet. Click “Ok,” wait a minute or so, and try again.

Useful Tips:

Brainfuse/TutorMatch provides a whiteboard on the screen; the whiteboard tools are in the gray toolbar at the bottom of the screen, and the audio connection and the chat window are on the right.
To use the chat window, type your message in the box at the bottom of the window; to post your message click "Enter" or click on the paper airplane icon to the right of the box.
To see your audio connection options, click on the phone icon or on the drop-down arrow at the top of the chat window ; select "My Computer,” then click "OK.”
Submit an optional survey with feedback after your session.

Need Help?


936.273.7387	936.273.7404	936.273.7390 (call)
MC-STARCenter@lonestar.edu	MC-Tutoring@lonestar.edu	936.657.2174 (text)
		MC-ResearchHelp@lonestar.edu

Norma Medina | Coordinator, Access Services | 936.273.7494

AA, Lone Star College-Montgomery

Lead for STAR Center service desk operations, including hospitality, circulation services, reserve collection maintenance, and Conroe Center library services.

Jessica Hernandez | Specialist, Access Services | 936.273.7422

BA, Criminal Justice, Sam Houston State University

Lead for evening STAR Center service desk operations, also supports collection maintenance, and provides technical support for public computer stations, patron printing, and student ID printing process.

Cole Williamson | Librarian/Professor | 936.273.7091 | Office F142

Master Library Science, University of North Texas; BA, History, University of Houston

BASS Liaison Librarian: Accounting, Administrative Services, Automotive Technology, Business, Computer Information Technology, Drafting, Economics, Geography, Government/Political Science, History, Land Surveying, Management, Marketing, Professional Pilot, Welding, and Visual Communications.

Lauren Dubell | Librarian/Associate Professor | 936.273.7034 | Office F135

Master Library Science, San Jose State University; BA, History, California State University

NaSH Liaison Librarian: Astronomy, Biology, Biotechnology, Chemistry, Emergency Medical Services, Engineering, Geology, Kinesiology, Nursing, Physical Therapy, Physics, and Radiology Technology.

Monica Cammack | Librarian/Professor | 936.273.7487 | Office F144

Master Library Science, Texas Woman's University; BS, Interdisciplinary Studies, University of Texas at Arlington

TEAM Liaison Librarian: Art, Dance, Drama/Theatre, Education, Humanities, Live Entertainment Technology, Math, and Music.

Stefanie Anderson | Librarian/Associate Professor | 936.273.7020 | Office F136

Master Library Science, Texas Woman's University; BA, Psychology, Texas State University

BELS Liaison Librarian: Anthropology, Communications/Journalism, Criminal Justice, English, English for Speakers of Other Languages, Fire Science, Human Services, Philosophy, Psychology, Sociology, and Speech.

Mozhgan Pourasadollah | Manager, Academic Support Services | 936.271.6216

MBA, Our Lady of the Lake University; BBA, University of Iran

Oversees subject and academic success skills tutoring, academic coaching, and day-to-day operations of STAR Center Public Services.

Yolanda Guimerans de Perarnau | Coordinator, Subject Tutoring | 936.271.6113

MSc, University of Newcastle Upon Tyne, England; BA, Physics, Universidad Simon Bolivar, Venezuela. Lead for subject tutoring, including scheduling and training. LSC CORE TAP representative. Also provides physics and math tutoring.

Adam Johnson | Coordinator, Academic Coaching | 936.273.7414

Lead for academic success skills workshops and academic coaching.

Nathan Zingleman | Coordinator, Writing & Language Tutoring | 936.273.7055

BS, Psychology, Sam Houston State University; AA, Lone Star College-Montgomery; AS, Lone Star College-Montgomery

Lead writing and language tutoring, including day-to-day operations of The Write Place and Language Lab.

Sarah Palacios-Wilhelm | Dean, Academic Affairs and Libraries | 936.273.7393

M.Ed., The George Washington University; MS/LIS, University of Illinois-Urbana-Champaign; BA, Philosophy, The George Washington University

Oversees academic support services, including the STAR Center: Learning Center & Library, The Undergraduate Research Institute, Center for Civic Engagement, One Book One Campus, Instructional Support Services, and Faculty Resource Center.

Steve Simon | Business Manager, Academic Excellence Division | 936.273.7453

BS, Texas A&M University

Lead for Academic Excellence Division human resources, budget, and administrative processes.

Ashley Leverson | Coordinator, Academic Excellence Division | 936.273.7271

MBA, Texas Woman's University; BBA, Sam Houston State University

Lead for Academic Excellence Division event planning, marketing & outreach, and oversight of all division data and reporting.

Courtnee Hulsey | Specialist, Academic Excellence Division | 936.271.6136

AA, Graphic Design, Fresno City College

Oversees outreach services for Academic Excellence Division, graphic design, video, multimedia applications, and social media; also general support for all division areas.

The STAR Center, 1st Floor, Building F

Lone Star College-Montgomery
STAR Center | Library
Building F, 1st Floor
3200 College Park Drive
Conroe, TX 77384

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