LSC-Montgomery Resource Guides: Resource Portal: Visit the STAR Center

The Student Tutoring and Research (STAR) Center is located on the Lone Star College-Montgomery campus at 3200 College Park Drive, Conroe, TX 77384. Visit Spaces & Guidelines for more information about STAR Center spaces available around campus.

In-person service appointments and reservations for study spaces and computers are available to students, faculty, and staff. Click the tabs below for more information about the services and spaces available, as well as information about how to make an appointment or reservation. Students, faculty, and staff are also welcome to walk-in for assistance on a first-come, first-served basis.

Reserve a Study Space or Computer
Make an Appointment for In-Person Services

Study Space & Computer Reservations

The following STAR Center spaces are now available for student/faculty/staff use by appointment:

Computers with Special Programs & Scanner
- Use specific programs to complete class assignments. Click the "Info" button when selecting a computer station to learn more about the programs available at that station.
- 1 hour min - 2 hour max
Study Rooms
- Study rooms to use your laptop or read.
- Two people per room.
- 1-hour min - 2-hour max

All study spaces and computer stations are located in the STAR Center (1st Floor, Bldg. F). For more information and step-by-step instructions for making a reservation, click on the links below.

Community patrons (non-LSC currently enrolled students / faculty / staff) may use STAR Center services on a first-come-first-served basis by requesting assistance at the STAR Center Service Desk (Bldg F, First Floor) or Science Homework Lab (B-113). Appointments cannot be made ahead of time online or via phone/email.

All STAR Center visitors are encouraged to wear a mask and practice social distancing.

In-person Service Appointments

The STAR Center offers in-person services by appointment and walk-ins on a first-come, first-served basis. Students may reserve a time to access the STAR Center for specific services, including:

Academic Coaching
Research & Citation Help
Service Desk Services
- ID Card Printing
Tutoring
- Math
- Science
- Accounting
- Technology-Computing
- Language/Spanish
Writing Consultations (The Write Place)

For more information about each service and step-by-step instructions for making an appointment, click on the links below.

Community patrons (non-LSC currently enrolled students/faculty/staff) may use STAR Center services on a first-come, first-served basis by requesting assistance at the STAR Center Service Desk (Bldg F, First Floor) or Homework Labs.

All STAR Center visitors are encouraged to wear a mask and practice social distancing.

Service Information

Academic Coaching

Academic coaching is a one-on-one session with an academic coach that provides support in improving academic skills and performance. Coaches can help mitigate and overcome perceived barriers, identify areas of strength and weakness, devise a personalized plan of action, and more!

To set-up an in-person appointment with an academic coach:

Step 1: Go to the appointment page
Click this link to open the STAR Center Appointment Page.

Step 2: Select a Service
Choose “Academic Coaching”

Step 3: Select the Date
Select from the available dates for your appointment. Appointments must be made at least 1 hour in advance, and you can schedule up to a month in advance.

Step 4: Select Time
Select from the available appointment times.

Step 5: Continue
Click on the continue button.

Step 6: Check Information
Make sure the information in the Appointment Details box is correct. If you need to make changes, select “Change Appointment Details.”

Step 7: Enter Your Details
Enter your first name, last name, email, and student ID number.
Briefly describe the topic or question you would like to discuss.

Step 8: Confirm Appointment
If you are ready to make your appointment, click on the “Confirm Appointment” button
You will receive an email confirming your appointment for your selected day and time.

Bring all the material that you might need for the appointment (course syllabi, notes, notebook, laptop, homework, textbooks, etc.).

Research & Citation Consultations

The LSC-Montgomery Reference Librarians can assist you with understanding the resource requirements of your assignment such as whether you need academic articles or primary resources, planning a research strategy for developing keywords and understanding what questions you will need to and, where to locate the library’s available resources that meet your assignment needs and match your chosen research strategy. Finally, the librarians can aid in crafting correct citations through locating creation guidelines and reviewing your bibliography once complete.

To set-up an in-person appointment with a librarian:

Step 1: Go to the appointment page
Click this link to open the STAR Center Appointment Page.

Step 2: Select a Service
Choose “In-Person Research Consultation”
Click on the drop down box to select the type of reference service you need: citation help or research help.

Step 3: Select the Date
Select from the available dates for your reference appointment. Appointments must be made at least 1 hour in advance, and you can schedule up to a month in advance.

Step 4: Select Time
Select from the available times during the librarian’s reference hours.

Step 5: Continue
Click on the continue button.

Step 6: Check Information
Make sure the information in the Appointment Details box is correct. If you need to make changes, select “Change Appointment Details.”

Step 7: Enter Your Details
Enter your first name, last name, email, and student ID number.
What class is this for? (If not for a specific class, enter "None")
Briefly describe the assignment, topic, or research question you wish to discuss.
You also have the option to upload a file to send to the librarian. This could be your assignment description or your list of citations.

Step 8: Confirm Appointment
If you are ready to make your appointment, click on the “Confirm Appointment” button.
You will receive an email confirming your appointment for your selected day and time.

Please make sure to bring your assignment description or list of citations to the appointment.

Service Desk: ID Cards, Resource Checkout, Course Reserves, and Document Printing

The STAR Center Service Desk provides general library services and information, including ID cards for students and employees, library resources checkout, course reserves, and printing services.

To set-up an in-person appointment to visit the Service Desk:

Step 1: Go to the appointment page
Click this link to open the STAR Center Appointment Page.

Step 2: Click Service Desk and select the appropriate appointment type.
Select the appropriate appointment type needed: Student ID Must have photo ID such as driver's license or passport, student ID number, and proof of registration (class schedule) can be shown on paper or via phone.

Your student ID card is also your library card.

Step 3: Select the Date
Select from the available dates for your appointment. Appointments must be made at least 1 hour in advance, and you can schedule up to two weeks in advance.

Step 4: Select Time
Select from the available times.

Step 5: Continue
Click on the continue button.

Step 6: Check Information
Make sure the information in the Appointment Details box is correct. If you need to make changes, select “Change Appointment Details.”

Step 7: Enter Your Details
Enter your first name, last name, email, phone number, and student ID number.
If you are picking up an item, include information about the item.

Step 8: Confirm Appointment
If you are ready to make your appointment, click on the “Confirm Appointment” button.
You will receive an email confirming your appointment for your selected day and time.

• If you are requesting an ID card, please make sure to bring the required documentation to your appointment.
• If you are planning to pick up a print job, don't forget to submit upload and pay for your document printing via

Study Space, Computer Stations, & Self-Printing

Students needing a computer/printer, wifi access, or study space to complete assignments may reserve a space in the STAR Center.

To reserve a study space or computer station in the STAR Center:

Step 1: Go to the reservation page
Click this link to open the STAR Center Reservation Page.

Step 2: Click the "Reserve a Study Space/Computer" button and select the appropriate category from the drop-down list.
Select the reservation type needed:

Computers with Special Programs & Scanner
- Use specific programs to complete class assignments. Click the "Info" button when selecting a computer station to learn more about the programs available at that station.
Study Rooms
- Study rooms to use your laptop or read; two people per room.

Step 3: Select the Date
Select the "Go to Date" button or use the arrows to select the date your reservation.

Step 4: Select a Time
Select from the available timeslots.

All sessions default to 1 hour and can be reserved for up to 2 hours a day.

Step 5: Continue
Click on the "Submit Times" button.

Step 6: Check Information
Review the reservation information.

Step 7: Enter Your Details
Enter your name, LSC email, student ID number, phone number, and reason for your visit.
If you are picking up an item, include information about the item.

Step 8: Confirm Appointment
If you are ready to make your appointment, click on the “Submit My Booking” button.
You will receive an email confirming your reservation for your selected day and time.

Tutoring

In-person tutoring is available by appointment and walk-ins on first-come,first-served basis. Our tutors are dedicated professionals who create a supportive environment to assist you in mastering course content and achieve success in the classroom.

To set-up an in-person appointment with a tutor:

Step 1: Go to the appointment page
Click this link to open the STAR Center Appointment Page.

Step 2: Select a Service
Choose the appropriate tutoring option.

Step 3: Select the Date
Select from the available dates for your appointment.

Step 4: Select Time
Select from the available appointment times.

Step 5: Continue
Click on the continue button.

Step 6: Check Information
Make sure the information in the Appointment Details box is correct. If you need to make changes, select “Change Appointment Details.”

Step 7: Enter Your Details
Enter your first name, last name, email, and student ID number. Also include a brief description of the assignment, topic, or any questions you wish to discuss.

Step 8: Confirm Appointment
If you are ready to make your appointment, click on the “Confirm Appointment” button.
You will receive an email confirming your appointment for your selected day and time.

Bring all the material that you might need for the appointment (course syllabi, notes, notebook, laptop, homework, textbooks, etc.).

Writing/English Consultations (The Write Place)

The Write Place provides in-person and online tutoring in writing, reading, public speaking, and English as a Second Language to help improve students’ communication and reading comprehension skills across the curriculum. The writing tutors assist in any subject area, by appointment and walk-ins, on a first-come, first-served basis.

To set-up an in-person writing consultation:

Step 1: Go to the appointment page
Click this link to open the STAR Center Appointment Page.

Step 2: Select a Service
Choose “Writing/English Consultation”

Step 3: Select the Date
Select from the available dates for your appointment. Appointments must be made at least 1 hour in advance, and you can schedule up to a month in advance.

Step 4: Select Time
Select from the available times during the librarian’s reference hours.

Step 5: Continue
Click on the continue button.

Step 6: Check Information
Make sure the information in the Appointment Details box is correct. If you need to make changes, select “Change Appointment Details.”

Step 7: Enter Your Details
Enter your first name, last name, email, and student ID number.
What class is this for? (If not for a specific class, enter "None")
Briefly describe the assignment, topic, or question you wish to discuss.
You also have the option to upload a file. This could be your assignment description or other relevant documents.

Step 8: Confirm Appointment
If you are ready to make your appointment, click on the “Confirm Appointment” button.
You will receive an email confirming your appointment for your selected day and time.

Please make sure to bring your assignment documents to the appointment.

FAQ

How do I make an appointment for in-person services?

To make an appointment for STAR Center services:

Step 1: Go to the STAR Center Appointment Page

Step 2: Select a Service

Step 3: Select an Appointment Date

Step 4: Select an Appointment Time

Step 5: Click Continue

Step 6: Check Your Information

Step 7: Enter Your Details

Step 8: Confirm the Appointment

Click the service descriptions in the section above for detailed instructions on how to complete the reservation form.
Don't forget to bring all of the material that you might need for the appointment (assignment, course syllabi, notes, notebook, laptop, homework, textbooks, etc.)

Visitors may not book more than two appointments back-to-back for a single service.

How do I make a reservation for a study space?

To make an appointment for STAR Center services:

Step 1: Go to the STAR Center Reservation Page

Step 2: Click the "Reserve a Study Space/Computer" button

Step 3: Select a Reservation Date

Step 4: Select a Reservation Time

Step 5: Click "Submit Times"

Step 6: Check Information

Step 7: Enter Your Details

Step 8: Confirm the Appointment

Click the "Study Space, Computer Stations & Self-Printing" descriptions in the section above for detailed instructions on how to complete the reservation form.

I'm not a LSC student, faculty, or staff, can I make an appointment and use your services?

Where do I go for my appointment or reservation?

All STAR Center service areas are located at LSC-Montgomery Campus, 3200 College Park Drive, Conroe, TX 77384:

Library and Service Desk appointments: Library, Building F, First Floor
A&P tutoring appointments: Biology Homework Lab, Building B, room B-113
Math tutoring appointments: Math Homework Lav, Building F, room F-234
Writing tutoring appointments: The Write Place, Building G, room G-103
Spanish/Language tutoring appointments: The Language Lab, Building G, rooms G-101 & G-104
All other subject tutoring and academic coaching appointments: The HUB, Building F, rooms F-102 & F-112

What will happen when I arrive for my appointment or reservation?

Appiontment/Reservation Arrival Procedures

Please arrive 5 minutes before your scheduled appointment.
Proceed directly to the Service Desk in your appointment location. (See Where do I go for my appointment or reservation? above.)
Be sure to have your student ID number, a photo ID, and any information you might need for a successful appointment/reservation.
All visitors are encouraged to wear a mask and practice social distancing.

What if I'm running late or need to cancel my appointment/reservation?

Late Arrivals & Cancellations

If you arrive more than five minutes after your appointment/reservation time, call 936-273-7387 for assistance.
Visitors who are more than 10 minutes late for a Service Desk or Research Consultation appointment or more than 20 minutes late for a Tutoring, Writing Consultation, or Academic Coaching appointment will need to schedule a new appointment time. Reservations are held until 10 minutes before the end of the reservation time.
If you need to cancel your appointment/reservation, click the "To cancel this appointment/booking visit" link located at the bottom of your confirmation email.

Where can I park?

Visitor Parking

• Visitors may park in the "Open Parking" areas highlighted in gray on the map.

• All visitors must check-in at Building B before proceeding to their destination on campus.

Click to Learn More About Accessing Campus

What do I need to do when I arrive on campus?

Campus Check-in Process

Effective May 22, 2021, the Health Declaration Form and Campus Check-in procedure is no longer required. You may proceed directly to your appointment/reservation location.

For more information about campus access visit LSC-Montgomery Campus Operations